Best Sellers
Shop by Pet
Shop by Category
Frequently Asked Questions
Yes. Free standard shipping is available on eligible U.S. orders of $69 or more.
Standard shipping is $7.90 for eligible U.S. orders under $69. The minimum order amount is calculated after discounts and before taxes and shipping charges.
Extended U.S. destinations, including Guam, the U.S. Virgin Islands, and American Samoa, have separate shipping rates that are shown at checkout.
Eligible items may be returned within 30 days of delivery.
Please contact us before sending a return so we can provide return authorization and instructions. Return shipping for change-of-mind returns is generally the customer’s responsibility, and original shipping charges are generally non-refundable.
Extended U.S. and international returns may involve additional shipping or customs-related costs.
Standard U.S. orders typically require 3–5 business days for processing.
Estimated standard transit time is generally 5–8 business days, for an estimated total delivery time of approximately 8–13 business days.
Extended U.S. destinations generally require 3–5 business days for processing plus an estimated 7–15 business days in transit.
Delivery times are estimates and may vary due to carrier delays, holidays, weather, customs processing, or periods of high order volume.
Tracking information is provided when available.
We currently ship to eligible U.S. destinations, including Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, and American Samoa.
Standard U.S. shipping and Extended U.S. shipping rates vary by destination and order value and are shown at checkout.
We may also offer shipping to select international destinations. Current shipping availability is always shown during checkout.
APO/FPO/DPO and some other destinations may not currently be available.
You can contact us through our Contact Us page or email us at support@merrypawshome.com.
We aim to respond within 1–2 business days. Response times may be longer during weekends, U.S. public holidays, promotional periods, or periods of high order volume.







